SAP C4C Technical

Course version:  S4HANA 2023

Duration: 160 Hours

Available Courses: SAP expert, SAP Pro+, Learning Hub

Modes Available: Online Training | Classroom Training | Self-Paced Learning

Day: Monday-Friday/Weekend

Rating: 4.0 ⭐⭐⭐⭐

  • Training
  • Certification
  • Skills
  • Employability

Course Overview

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SAP C4C Technical Course Overview:

The SAP C4C (SAP Cloud for Customer) technical course is designed for professionals who want to master the technical aspects of implementing, configuring, and customizing SAP C4C solutions in the cloud. SAP C4C is a powerful suite of cloud applications aimed at improving customer relationship management (CRM) for sales, service, and marketing processes. This course focuses on providing in-depth knowledge of SAP C4C‘s technical features, tools, and integration capabilities.

WHO CAN JOIN THIS COURSE?

Anyone interested in learning about SAP C4C Technocal  can join the course, but it is particularly beneficial for individuals in the following categories:

  • Fresh Graduates: BE / B. Tech / ME / MBA / PGDBM graduates and other fresher profiles
  • Experienced Professionals: Individuals with experience in purchase, procurement, logistics, warehouse, and stores management
  • Industry Experts: Purchase executives, managers, store in-charges, warehouse and logistics professionals, and those working in BPO/KPO for international logistics,Sourcing managers,Supply chain professionals looking to streamline procurement processes using SAP C4C Technical.
  • Aspiring SAP Consultants: Freshers seeking career opportunities in SAP TRM Consulting
  • Corporate Employees: Employees in organizations transitioning from non-SAP systems to SAP.

WHAT YOU WILL LEARN:

By the end of the course, participants will:

  • Understand the architecture and features of SAP C4C.
  • Learn how to configure and customize SAP C4C solutions for various business scenarios.
  • Gain expertise in integrating SAP C4C with other SAP and third-party applications.
  • Master the use of key tools like SAP Cloud Applications Studio for extension development and SAP Web Services for integration.
  • Be proficient in security and user management in SAP C4C, as well as how to manage data and analytics within the platform.

Program Highlights of SAP C4C Technical Course:

The SAP C4C (Cloud for Customer) Technical course is designed for individuals looking to gain expertise in the technical aspects of SAP’s cloud-based Customer Relationship Management (CRM) solution. The course focuses on the configuration, customization, and integration of SAP C4C to meet the needs of modern customer service, sales, and marketing teams

Here are the key program highlights:

  • Overview of SAP C4C and its place in the SAP Cloud Platform.
  • SAP C4C architecture: Key components like SAP Cloud Applications Studio, SAP Web Services, Data Workbench, and UI customization.
  • The role of SAP C4C in the customer engagement lifecycle, including sales, service, and marketing.
  • Difference between SAP C4C and traditional on-premise CRM solutions.

  • Understanding SAP C4C’s architecture, including the data model, cloud integration, and security model.
  • The role of middleware in integrating SAP C4C with other SAP systems (e.g., SAP ECC, SAP S/4HANA).
  • Overview of SAP HANA Cloud and its use within SAP C4C.
  • Integration with SAP S/4HANA and SAP CRM for seamless operations.

  • Business Configuration (BC): Configuration tools in SAP C4C and how to set up business scenarios (e.g., lead management, opportunity management, customer service).
  • Customizing user interfaces: Modifying and customizing screens and views in SAP C4C using the UI Designer.
  • Setting up Business Rules and workflows to automate processes.
  • Managing enterprise structure, organizational management, and user roles in C4C.

    • Introduction to SAP Cloud Applications Studio for custom extension development in SAP C4C.
    • Creating custom fields and business objects in SAP C4C.
    • Developing custom UI components using HTML5 and JavaScript for dynamic interaction.
    • Writing ABAP Code or JavaScript to extend SAP C4C functionalities.
    • Integrating custom extensions with SAP C4C data models.

  • Data Workbench: Import and export data into SAP C4C, including master data and transactional data.
  • Web Services Integration: Using SOAP and RESTful web services to connect SAP C4C with other SAP or third-party applications.
  • OData Services: How to consume OData services from SAP C4C for data retrieval and interaction with other systems.
  • Integration scenarios for SAP C4C with SAP ERP, SAP S/4HANA, and other SAP Cloud products like SAP SuccessFactors.

  • Setting up and managing user roles and permissions within SAP C4C.
  • Authentication methods, including SSO (Single Sign-On), OAuth, and SAML.
  • Ensuring data security and privacy compliance within SAP C4C, including user access controls and logging.
  • Configuring social media integration for customer service and marketing.

    • Introduction to SAP C4C Analytics and how to use the built-in analytics tools.
    • Working with SAP Analytics Cloud (SAC) and SAP Lumira for advanced reporting and dashboards.
    • Customizing and creating analytical reports in SAP C4C.
    • Data insights: How to leverage SAP C4C data for reporting, monitoring, and decision-making.

    • Integration with other cloud applications such as SAP SuccessFactors, SAP Ariba, and SAP Concur.
    • Using SAP Cloud Platform Integration (CPI) to connect SAP C4C with other SAP and non-SAP systems.
    • Overview of API management and how to create and manage APIs for integration.

    • Techniques for debugging custom extensions and integration issues.
    • Using SAP C4C diagnostic tools to monitor and resolve errors.
    • Best practices for troubleshooting performance issues and data synchronization challenges.
    • Incident management and support processes within SAP C4C.

      • Cloud deployment options for SAP C4C, including on-premise and cloud-based scenarios.
      • Backup and disaster recovery strategies for SAP C4C.
      • Best practices for project implementation and go-live in SAP C4C environments.
      • Performance tuning and optimization techniques for SAP C4C applications.

Unleash your potential with our all-inclusive course! Sign up now to gain mastery in advanced business programming skills.

SAP C4C Technical
➼ Duration: 160 Hours
➼ Modes Available: Online Training | Classroom Training | Self-Paced Learning
➼ Flexible EMI options available through our loan partner.

COURSE INCLUSIONS:
  • ✔ Live trainer-led sessions
  • ✔ Hands-on practical training
  • ✔ 3 months of SAP system access
  • ✔ Comprehensive eBooks
  • ✔ Access to session recordings
  • ✔ Guidance for global certification
Join the Course ⟶

WHY CHOOSE US

AcqvistoAdvantages

Learning Support

  • Receive unparalleled guidance from industry experts
  • Expert training delivered by certified trainers and experienced consultants
  • Mentor-Mentee corner to share best practices and insights
  • Comprehensive learning materials for self-paced study

Doubt Resolution

  • Clear doubts with trainers, industry experts, and peers
  • Personalized attention to every candidate’s learning needs
  • Individualized feedback and mentoring 
  • Regular Q&A sessions for enhanced understanding

Employability Enhancement

  • Career-building workshops on soft skills and personality development
  • Guidance from industry mentors for career advancement
  • Mock interviews and group activities with experts and peers
  • Resume building and interview preparation sessions

Hands-On Practical Exposure

  • Access to real-time projects and case studies for experiential learning
  • Practical assignments aligned with industry standards
  • Simulation exercises for real-world scenarios
  • Continuous assessment to monitor and enhance progress

Learning Support

  • Receive unparalleled guidance from industry experts
  • Expert training delivered by certified trainers and experienced consultants
  • Mentor-Mentee corner to share best practices and insights
  • Comprehensive learning materials for self-paced study

Doubt Resolution

  • Clear doubts with trainers, industry experts, and peers
  • Personalized attention to every candidate’s learning needs
  • Individualized feedback and mentoring 
  • Regular Q&A sessions for enhanced understanding

Employability Enhancement

  • Career-building workshops on soft skills and personality development
  • Guidance from industry mentors for career advancement
  • Mock interviews and group activities with experts and peers
  • Resume building and interview preparation sessions

Hands-On Practical Exposure

  • Access to real-time projects and case studies for experiential learning
  • Practical assignments aligned with industry standards
  • Simulation exercises for real-world scenarios
  • Continuous assessment to monitor and enhance progress

Ready to Take the Leap?

Join the SAP C4C Technical Program Today and Transform Your Career!

CONTACT US

Our Achievers' Journey

Excellent ECC ABAP training! Well-structured content, knowledgeable instructors, and practical examples made complex concepts easy to grasp. Hands-on sessions and real-world applications were a huge plus. Perfect for anyone looking to boost their ABAP and SAP skills. Highly recommended!
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– Prajwal Kasture
Picked up a monthly subscription to SAP ECC and was impressed with what you get for the price and service was excellent. Now added S/4 and again was speedily assisted to get up and running . Well worth the money
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