SAP C4C Funcational

Course Version: S4HANA 2023

Duration: 160 Hours

Available Courses: SAP Xpert, SAP Pro+, Learning Hub

Mode of learning: Online Training | Classroom Training | Self – Paced Learning

Day: Friday / Weekend

Rating: 4.0 ⭐⭐⭐⭐

  • Training
  • Certification
  • Skills
  • Employability

Course Overview

Download Syllabus 🔻

SAPC4C Functional Training (Cloud for Customer) Course Overview:

The SAP Cloud for Customer (C4C) course is designed to provide participants with an in-depth understanding of SAP’s cloud-based customer relationship management (CRM) solution. It focuses on streamlining sales, service, and marketing processes to enhance customer engagement and drive business growth.

WHO CAN JOIN THIS COURSE?

Anyone interested in learning about SAP C4C Functional can join the course, but it is particularly beneficial for individuals in the following categories:

  • ➸ Fresh Graduates: BE / B. Tech / ME / MBA / PGDBM graduates and other fresher profiles
  • ➸ Experienced Professionals: Individuals with experience in purchase, procurement, logistics, warehouse, and stores management
  • ➸ Industry Experts: Purchase executives, managers, store in-charges, warehouse and logistics professionals, and those working in BPO/KPO for international logistics ,Sourcing managers ,Supply chain professionals looking to streamline procurement processes using SAP C4C Functional.
  • ➸ Aspiring SAP Consultants: Freshers seeking career opportunities in SAP TRM Consulting
  • ➸ Corporate Employees: Employees in organizations transitioning from non-SAP systems to SAP.

WHAT YOU WILL LEARN:

By the end of this course, participants will:

  1. Understand the SAP C4C architecture and its role in customer relationship management.
  2. Learn to configure and customize C4C to meet business-specific requirements.
  3. Gain expertise in sales, service, and marketing functionalities within SAP C4C.
  4. Use advanced analytics to derive actionable insights for customer engagement.
  5. Integrate SAP C4C with other SAP solutions like SAP S/4HANA and third-party systems.

Program Highlights of SAP C4C Functional Course:

The SAP Cloud for Customer (C4C) Functional course is designed to provide an in-depth understanding of SAP’s cloud-based Customer Relationship Management (CRM) solution, focusing on its Sales, Service, and Marketing functionalities. Below are the key highlights:

  • Overview of SAP Cloud for Customer and its key components.
  • Benefits of using SAP C4C for sales, service, and marketing.
  • SAP C4C architecture and deployment models.

  • Managing accounts, contacts, and activities.
  • Lead and opportunity management.
  • Sales forecasting and pipeline analysis.
  • Territory and quota management.
  • Mobile app features for sales representatives.

  • Handling customer service tickets and cases.
  • Managing service-level agreements (SLAs).
  • Knowledge base and self-service portals.
  • Scheduling and dispatching field service activities.
  • Real-time collaboration for service teams.

  • Managing campaigns, leads, and customer segmentation.
  • Marketing automation and multichannel campaigns.
  • Tracking campaign performance with analytics.
  • Integration with SAP Marketing Cloud for advanced capabilities.

  • Real-time dashboards and reports for sales and service activities.
  • Customer insights and trend analysis.
  • Using SAP Analytics Cloud for advanced reporting and visualization.

  • Integrating C4C with SAP S/4HANA for end-to-end business processes.
  • Synchronizing data with SAP ERP, SAP CRM, and third-party systems.
  • Using middleware like SAP Cloud Platform Integration (CPI) for seamless connectivity.

  • Setting up organizational structures and user roles.
  • Configuring business rules and workflows.
  • Customizing forms, fields, and layouts to suit business needs.
  • Implementing extensions using the SAP Cloud Application Studio.

  • Practical exercises on managing sales pipelines, handling service tickets, and running campaigns.
  • Real-world case studies to solve customer engagement challenges using SAP C4C.

  • Preparing for the SAP Certified Application Associate – SAP Cloud for Customer certification.
  • Access to practice tests, mock exams, and study materials.

Unleash your potential with our all-inclusive course! Sign up now to gain mastery in advanced business programming skills.

SAP C4C Funcational
➼ Duration: 160 Hours
➼ Modes Available: Online Training | Classroom Training | Self-Paced Learning
➼ Flexible EMI options available through our loan partner.

COURSE INCLUSIONS:
  • ✔ Live trainer-led sessions
  • ✔ Hands-on practical training
  • ✔ 3 months of SAP system access
  • ✔ Comprehensive eBooks
  • ✔ Access to session recordings
  • ✔ Guidance for global certification
Join the Course ⟶

WHY CHOOSE US

AcqvistoAdvantages

Learning Support

  • Receive unparalleled guidance from industry experts
  • Expert training delivered by certified trainers and experienced consultants
  • Mentor-Mentee corner to share best practices and insights
  • Comprehensive learning materials for self-paced study

Doubt Resolution

  • Clear doubts with trainers, industry experts, and peers
  • Personalized attention to every candidate’s learning needs
  • Individualized feedback and mentoring 
  • Regular Q&A sessions for enhanced understanding

Employability Enhancement

  • Career-building workshops on soft skills and personality development
  • Guidance from industry mentors for career advancement
  • Mock interviews and group activities with experts and peers
  • Resume building and interview preparation sessions

Hands-On Practical Exposure

  • Access to real-time projects and case studies for experiential learning
  • Practical assignments aligned with industry standards
  • Simulation exercises for real-world scenarios
  • Continuous assessment to monitor and enhance progress

Learning Support

  • Receive unparalleled guidance from industry experts
  • Expert training delivered by certified trainers and experienced consultants
  • Mentor-Mentee corner to share best practices and insights
  • Comprehensive learning materials for self-paced study

Doubt Resolution

  • Clear doubts with trainers, industry experts, and peers
  • Personalized attention to every candidate’s learning needs
  • Individualized feedback and mentoring 
  • Regular Q&A sessions for enhanced understanding

Employability Enhancement

  • Career-building workshops on soft skills and personality development
  • Guidance from industry mentors for career advancement
  • Mock interviews and group activities with experts and peers
  • Resume building and interview preparation sessions

Hands-On Practical Exposure

  • Access to real-time projects and case studies for experiential learning
  • Practical assignments aligned with industry standards
  • Simulation exercises for real-world scenarios
  • Continuous assessment to monitor and enhance progress

Ready to Take the Leap?

Join the SAP C4C Functional Program Today and Transform Your Career!

CONTACT US

Our Achievers' Journey

Excellent ECC ABAP training! Well-structured content, knowledgeable instructors, and practical examples made complex concepts easy to grasp. Hands-on sessions and real-world applications were a huge plus. Perfect for anyone looking to boost their ABAP and SAP skills. Highly recommended!
– Prajwal Kasture
– Prajwal Kasture
Picked up a monthly subscription to SAP ECC and was impressed with what you get for the price and service was excellent. Now added S/4 and again was speedily assisted to get up and running . Well worth the money
– Steve Yarnold
– Steve Yarnold
Absolutely phenomenal experience with Fortune8 Technologies! Their customer service was top-notch, responsive, and knowledgeable. I was blown away by their expertise in SAP S4 HANA server access, which exceeded my expectations. The team went above and beyond to ensure I found the perfect solution, demonstrating exceptional professionalism and dedication. I'm thoroughly impressed and highly recommend Fortune8 Technologies to anyone seeking exceptional service and SAP solutions. Keep up the outstanding work!"
– Pooja Predip Acharya
– Pooja Predip Acharya
I had an amazing experience with this Fortune8 Technologies. The customer service was outstanding, and the SAP ECC server access was exactly what I was looking for. I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.
–Abirami Vinoth
–Abirami Vinoth
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